Effective Date: [27/06/2026]
Welcome to FYXEN ("we," "our," or "us"). These Terms & Conditions govern your use of our website www.fyxen.in and the purchase of products through our platform. By accessing or using our website, you agree to be bound by these Terms & Conditions.
By using our website, creating an account, or placing an order, you confirm that you have read, understood, and agree to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Cancellation & Refund Policy.
You must be legally capable of entering into a binding agreement under applicable laws to use our website and purchase products. If you are under the age of 18, you should use the website under the supervision of a parent or legal guardian.
We accept payments through secure payment gateways.
By placing an order, you confirm that:
Orders are processed and shipped according to our Shipping Policy.
Estimated delivery times are provided for convenience only and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Order cancellations, returns, and refunds are governed by our Cancellation & Refund Policy.
Orders can only be cancelled before they are shipped.
If you create an account with FYXEN:
We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.
You agree not to:
All content on FYXEN, including but not limited to:
is the property of FYXEN or its licensors and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
To the maximum extent permitted by law, FYXEN shall not be liable for:
Our total liability shall not exceed the amount paid for the purchased product.
Unless expressly stated, all products are provided "as is" and "as available."
FYXEN does not guarantee uninterrupted access to the website or that the website will always be free from errors, viruses, or technical issues.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Updated versions will be published on this page with the revised effective date. Continued use of the website after changes constitutes acceptance of the updated Terms.
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any dispute, claim, controversy, or legal proceeding arising out of or relating to the use of this website, the purchase of products, these Terms & Conditions, or any transaction with FYXEN shall be subject to the exclusive jurisdiction of the competent courts at Jangipur, West Bengal, India.
By using this website, you expressly agree that only the courts located in Jangipur shall have exclusive jurisdiction to resolve any disputes or claims arising from your use of the website or your purchase of products from FYXEN.
For eligible returns of products with a purchase value below ₹1,000, the customer agrees to pay a ₹150 return processing fee. The fee may be deducted from the refund amount or collected separately before the return is completed.
This fee covers return logistics, handling, inspection, and processing charges.
The ₹150 return processing fee will not be charged if the return is due to:
By placing an order on FYXEN, you acknowledge and agree to this return processing fee for eligible returns.
If you have any questions regarding these Terms & Conditions, please contact us:
FYXEN
Website: https://www.fyxen.in
Email: support@fyxen.in
Last Updated: [01/07/2026]
